Yes. We offer a 30-day money-back guarantee for most products. Items must be unused and in original condition. Some exceptions apply for personal or consumable items (like skincare).

Yes, all products come with a quality guarantee. If you receive a defective or damaged item, we’ll replace it or issue a refund.

Orders usually arrive within 3–10 business days depending on your location. Some products may take longer if they ship from overseas. You will receive a tracking number for every order.

Orders are processed quickly, but we can try to assist with changes if you contact us immediately.

Yes, our products are dermatologist-tested and safe for most skin types. We recommend doing a patch test before full use.